Privacy Policy

CYBERFLIP SOCIETE ANONYME ("Cyberflip Guard", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberflipguard.eu or use our services.

We process personal data in compliance with the General Data Protection Regulation (GDPR), Greek Law 4624/2019, and other applicable data protection legislation.

The data controller responsible for your personal data is:

We process your personal data based on the following legal grounds:

• Contractual Necessity: To perform our services and fulfill our contractual obligations to you.
• Legitimate Interests: For business operations, security, and improvement of our services.
• Legal Obligations: To comply with applicable laws and regulations.
• Consent: Where you have given explicit consent for specific processing activities.

• Provide, operate, and maintain our cybersecurity services
• Respond to inquiries and provide customer support
• Send service-related communications and updates
• Analyze usage patterns to improve our website and services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

We may share your data with:

• Service providers who assist in our operations (hosting, analytics)
• Legal authorities when required by law or court order
• Professional advisors (lawyers, accountants) under confidentiality obligations
• Platform operators for enforcement actions (only data necessary for takedowns)

For transfers outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

• Client data: Duration of engagement plus 7 years (legal requirements)
• Contact form submissions: 2 years from last interaction
• Website analytics: 26 months
• Marketing consents: Until withdrawal

Under GDPR, you have the following rights:

To exercise these rights, contact us at privacy@cyberflipguard.eu. We will respond within 30 days.

We use cookies and similar technologies for:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our site (Microsoft Clarity, Vercel Analytics)
• Performance cookies: To optimize website performance

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Employee training on data protection
• Incident response procedures

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority: