Terms of Service
Effective Date: January 2025
1. Acceptance of Terms
By accessing or using the website cyberflipguard.eu and services provided by CYBERFLIP SOCIETE ANONYME ("Cyberflip Guard", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These Terms constitute a legally binding agreement between you ("Client", "you", or "your") and CYBERFLIP SOCIETE ANONYME (S.A.), registered in Greece.
2. Services Provided
Cyberflip Guard provides cybersecurity and platform enforcement services, including but not limited to:
- Platform takedown services (content removal from social media and websites)
- Brand impersonation protection and monitoring
- Anti-piracy enforcement and software protection
- Digital threat intelligence and monitoring
- Incident response and security consulting
- DMCA and intellectual property enforcement
Specific services, deliverables, and pricing will be detailed in separate service agreements or statements of work between Cyberflip Guard and the Client.
3. Client Obligations
As a Client, you agree to:
- Provide accurate and complete information regarding your brand, intellectual property, and enforcement requirements
- Maintain valid ownership or authorization for all intellectual property submitted for protection
- Not use our services for unlawful purposes or to harass, intimidate, or harm others
- Cooperate with reasonable requests for information needed to perform services
- Pay all fees in accordance with agreed payment terms
- Maintain confidentiality of any credentials or access provided by us
4. Intellectual Property
Client IP: You retain all rights to your intellectual property, trademarks, copyrights, and brand assets. By engaging our services, you grant us a limited, non-exclusive license to use such materials solely for the purpose of providing our services.
Our IP: All methodologies, tools, reports, and proprietary systems developed by Cyberflip Guard remain our exclusive property. We grant you a limited license to use deliverables provided under the service agreement.
Representations: You represent and warrant that you have the legal right to enforce the intellectual property rights you submit for protection and that such enforcement does not infringe on the rights of any third party.
5. Fees and Payment
Service fees will be specified in individual service agreements or proposals. Unless otherwise stated:
- All fees are quoted in Euros (EUR) and exclude applicable taxes
- Payment is due within 30 days of invoice date unless otherwise agreed
- Late payments may incur interest at the rate of 2% per month
- We reserve the right to suspend services for overdue accounts
6. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information exchanged during the course of our engagement. Confidential information includes but is not limited to:
- Business strategies, financial information, and client lists
- Technical data, methodologies, and security assessments
- Threat intelligence reports and incident details
- Any information designated as confidential
This obligation survives termination of services for a period of five (5) years.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- Cyberflip Guard shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services
- Our total liability for any claims arising under these terms shall not exceed the fees paid by you for the specific services giving rise to the claim
- We do not guarantee specific outcomes from takedown requests, as platform decisions are made at their sole discretion
These limitations apply regardless of whether we have been advised of the possibility of such damages.
8. Warranties and Disclaimers
Service Warranty: We warrant that our services will be performed in a professional manner consistent with industry standards.
Disclaimer: Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
No Guaranteed Outcomes: While we make every effort to achieve successful takedowns and enforcement actions, we cannot guarantee specific results as final decisions rest with third-party platforms and authorities.
9. Term and Termination
The term of services shall be as specified in individual service agreements. Either party may terminate services:
- With 30 days written notice for convenience (unless otherwise specified)
- Immediately for material breach that remains uncured after 14 days notice
- Immediately if the other party becomes insolvent or bankrupt
Upon termination, you remain responsible for payment of all fees for services rendered. Provisions regarding confidentiality, limitation of liability, and governing law survive termination.
10. Indemnification
You agree to indemnify, defend, and hold harmless Cyberflip Guard, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
- Your breach of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any false or misleading information provided by you
- Improper or unauthorized takedown requests submitted on your behalf
11. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the Hellenic Republic (Greece), without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiation. If resolution is not reached within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Athens, Greece.
12. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
For existing service agreements, material changes will be communicated directly to clients and will not apply retroactively without mutual written consent.
13. General Provisions
Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver: Failure to enforce any right or provision shall not constitute a waiver of such right or provision.
Entire Agreement: These Terms, together with any service agreements, constitute the entire agreement between the parties regarding the subject matter hereof.
Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations to a successor entity.
14. Contact Information
For questions about these Terms, please contact:
CYBERFLIP SOCIETE ANONYME
10-12 Dorileou Street, 11521 Athens, Greece
GEMI: 169521501000 | VAT: EL801SEE562
Website: cyberflip.eu
Email: legal@cyberflipguard.eu
Phone: +30 211 103 3600
